Privacy Policy

Effective Date: August 25, 2026

Elevate Technology Services, LLC ("Elevate," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard information when you visit our website, elevateitplus.com (the "Site"), or otherwise interact with us.

By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide to Us
We collect information you voluntarily provide when you:

  • Fill out our contact form
  • Request an appointment or consultation through our booking page
  • Email us directly (general, support, or billing inquiries)

This may include your name, email address, phone number, company name, and any details you share about your inquiry or service needs.

Information Collected Automatically
When you visit the Site, Squarespace, our website hosting platform, automatically collects certain technical information on our behalf, such as your IP address, browser type, device information, pages viewed, and general usage patterns, through standard log files and cookies. We do not use Google Analytics or other third-party advertising or tracking tools on this Site.

Payment Information
The Site does not process online payments or e-commerce transactions. We do not collect or store payment card information through the Site.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and schedule appointments or consultations
  • Provide, maintain, and improve our IT and technology services
  • Send administrative or service-related communications (e.g., billing, support updates)
  • Monitor and analyze usage trends to improve the Site
  • Comply with legal obligations and protect our legal rights

We do not use your information for targeted advertising, and we do not sell your personal information.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

  • Service providers who support our operations, such as our website host (Squarespace) and appointment scheduling tools, solely to help us operate the Site and deliver services to you
  • Legal and safety purposes, if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Elevate, our clients, or others
  • Business transfers, in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections

4. Cookies

The Site uses cookies provided by default through the Squarespace platform to support basic site functionality and aggregate, anonymized analytics. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, respond to your inquiries, provide services, and comply with our legal obligations.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended, provides you with the following rights regarding your personal information:

  • Right to Know – You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, and the purposes for collecting it.
  • Right to Delete – You may request that we delete personal information we have collected from you, subject to certain legal exceptions.
  • Right to Correct – You may request that we correct inaccurate personal information we maintain about you.
  • Right to Opt-Out of Sale or Sharing – Elevate does not sell or share personal information as defined under the CCPA, so no opt-out is necessary.
  • Right to Non-Discrimination – We will not discriminate against you for exercising any of these rights.

Categories of Personal Information Collected
In the preceding 12 months, we have collected the following categories of personal information, as defined by the CCPA: identifiers (such as name, email address, phone number), and internet/electronic activity information (such as browsing behavior on the Site via standard hosting logs and cookies).

Exercising Your Rights
To exercise any of these rights, please contact us using the information in Section 10 below. We may need to verify your identity before processing your request.

8. Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Effective Date," and the changes become effective as soon as they are posted on this page.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, or wish to exercise your privacy rights, please contact us at:

Elevate Technology Services, LLC
General inquiries: contact@elevateitplus.com
Support: support@elevateitplus.com
Billing: billings@elevateitplus.com
Website: www.elevateitplus.com